Residential Warranty Information

Residential Warranty Information  

As the leader in custom window treatments, Budget Blinds is proud to offer the best warranty program in the industry. Not only do we offer window treatments that carry a Lifetime Warranty from the manufacturer, Budget Blinds provides you with our exclusive No Questions Asked (NQA) replacement warranty that is not available through any other dealer of customer window treatments. This NQA is available to you FREE simply for choosing Budget Blinds as your custom window treatment solution provider.

Restrictions do apply. Please refer to the vendor list below to determine the specific guarantee from your window  treatment manufacturer. Our warranty program includes: 

Manufacturer Limited Lifetime Warranty 

Most window treatments sold through Budget Blinds carry a manufacturers’ guaranteed lifetime warranty on their products. All manufacturers warrant that your product will be free from original defects in materials or workmanship for as long as the purchaser owns the product. 

This warranty excludes wear and tear. Through extended use, accidental abuse and time, materials used in window treatments may break down. For example, original materials can potentially lose their color intensity, some materials may warp in high-humidity or high UV gain areas, paint finish may crack or peel, operable cords may eventually wear out. These things are considered normal wear and tear and are not covered by the Limited Lifetime Warranty. 

Please contact your local Budget Blinds if your blinds are operating incorrectly out-of-the-box or you are concerned that there is a  manufacturing defect. 

No Questions Asked Warranty 

Budget Blinds is proud to include our No Questions Asked Warranty (NQA) on the majority of all new window treatments we offer (see vendor list below). This warranty is only available through Budget Blinds and is included at no additional cost to our customers. If, for any reason, within 5 (five) years from the date of purchase, your product should be damaged or become inoperable after the point of installation, the manufacturer will provide a “no questions asked,” ONE-TIME replacement, free of charge. This warranty covers the product only, and a minimal service fee may apply to cover the cost of a technician to come to your home or office for warranty work and/or product replacement.

Your replacement will be the same product, same size and same color/fabric as your original order (any change to product specs constitutes a new order). This warranty is provided to the original purchaser and the original window treatment only. Note: the NQA warranty is lifetime for Enlightened Style products. Exceptions apply for some manufacturers, motorized, automated and exterior products. For Commercial-specific warranty information please contact your local Budget Blinds.

Please refer to the chart below for information regarding your products’ manufacturer. Additional trip charges for installation may apply. Contact your local Budget Blinds with any questions about your purchase or your warranty.

Ways to Redeem My Warranty 

Call your local Budget Blinds at (719) 301-7171.  

Call the Budget Blinds Hotline at (866) 590-6341 to find your territory’s contact info and work with them to redeem your warranty.

Call the manufacturer of your shades to redeem your warranty directly. 

Manufacturer

Manufacturer Warranty

NQA Warranty

Phone Number

Draper

Limited Lifetime

Five Year

(866) 285-0005

Enlightened Style

Limited Lifetime

Lifetime

(866) 260-7521

Horizons

Limited Lifetime

Five Year

(800) 858-2352

Hunter Douglas

Limited Lifetime

N/A

(800) 789-0331

Lafayette

Limited Lifetime

Five Year

(800) 342-5523

Lutron

5-year / 8-year

N/A

(844) 884-1516

Norman

Limited Lifetime

Five Year

(866) 667-6268

Phase II

Limited Lifetime

Five Year

(800) 264-1190

Inspired Shades

Limited Lifetime

Five Year

(330) 562-0023

Signature Series

Limited Lifetime

Five Year

(877) 675-0089

Please contact us with any questions you have regarding your purchase. Thank you for your business!