Our Commitment to Exceptional Service: From Consultation to Installation
Typically, here on the Budget Blinds of Scottsdale and Fountain Hills blog, we go through all the tips and tricks that homeowners need about window coverings. This time, we wanted to do something a little bit different and, if you will allow us, focus on ourselves a bit. It is something that is often difficult to speak up for. Still, it deserves to be yelled from the mountaintops – here at Budget Blinds of Scottsdale and Fountain Hills, we are committed to service to our customers, from the first consultation all the way through installation.
It Starts with Our Mission
At Budget Blinds of Scottsdale and Fountain Hills, our mission is to transform and elevate the custom window fashion experience. Rooted in our core values of Customer Satisfaction, Commitment to Excellence, Integrity, and Innovation, we provide exceptional service and quality solutions tailored to our clients' needs and budgets. With support from exclusive vendor partnerships and an unparalleled selection of solutions, our clients receive the highest level of service and custom products backed by the industry's unsurpassed "No Questions Asked" warranty. Our experienced, caring team embodies small business values. We are passionate about helping clients realize their design vision and think outside the box to create spaces that inspire.
Commitment to Service Throughout the Process
We design, measure, and install – delivering stylish blinds, shades, shutters, drapes, and more that perfectly fit your windows and your budget. But we don’t just deliver a product. Our local experts are with you at every step, making the experience effortless, enjoyable, and satisfying.
When our customers schedule their free in-home consultations, the Budget Blinds of Scottsdale and Fountain Hills team kicks into gear – we schedule at a time that works best for you and begin our consultation process by taking the time to really understand you – your needs, your style, your home, and your windows. Knowing your vision for your home allows us to guide you to the perfect solutions.
Not sure what exactly you want? Unclear vision? That’s ok. Our team is made up of incredible designers with vision to spare. Together, we’ll explore a variety of window covering options that fit your needs and even show you samples of your windows. You will have access to the largest selection of products in the industry, and our window-covering experts will help you find the right piece for you.
That means bringing our local know-how to work for you, and that’s especially important to our communities as they are popular among transplants! Knowledge of what products work best in the Arizona environment and what materials will deliver the results you are seeking. This isn’t something you can just trust will be the same climate to climate, and we don’t want you to have to worry about any of it.
When the right solution has been chosen, we’ll deliver and expertly install your beautiful new window treatments, including programming any motorized window coverings. Then, we make sure you know how to operate everything. All along the way, we answer any questions you might have to ensure you’re 100% satisfied with the final product.
Hand in hand with our commitment to service is our commitment to excellence, both for our customers and ourselves.
Commitment to Excellence
What exactly is a commitment to excellence for us here at Budget Blinds of Scottsdale and Fountain Hills? What does it look like as we practice it both inside our business and on the job with our customers? Here are some ways we pursue and practice excellence.
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Providing a compelling, positive vision with clear goals for ourselves.
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Communication! The Right Info, at the Right Time, to the Right People.
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The Right People for Each Job.
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Creating a united atmosphere for our designers, installers, and team.
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Continuously improving and innovating.
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Setting and achieving goals – if you don’t have goals, you can’t excel!
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Consistency and accountability from ourselves, from our products, and from our partners.
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Recognize and reward excellent performance.
All of this together makes for a company that cares and is committed to excellence for ourselves, our customers, and their homes. Yes, every company is built to generate revenue, but we don’t let the sale or almighty dollar be the be-all and end-all of our business. The business is about serving a community, and as our community grows, so will we!
That’s why we are one of the top Budget Blinds franchises in the country! Why we are one of the only Budget Blinds in the country that can do the entire range of Lutron! We can do things on a grand scale, at capacities that other companies cannot handle. All of it is thanks to you, our customers, and our incredible team of experts – from general contracting, electricians, certified interior designers, and an incredible sales team – we do everything at the highest level because that’s what it means to deliver exceptional service! We’ll see you next time on the blog.